Tuesday December 9th 2008

Radisson SAS Portman Hotel, London

8.15 Conference registration and refreshments

8.45 Chairman's opening remarks - Adam Coulter, Editor, TTG Business

9.00 The changing aviation landscape: challenges and opportunities for business travel

• An independent outlook on the global aviation industry
• Capacity cuts, Open Skies, and a new world order - what does this mean for TMCs and their clients?
• Exploring the new opportunities for negotiating with suppliers
• An insight into the persona of the managed traveller

David Rosen, Managing Director, OAG Travel Solutions

9.35 Understanding the airline perspective: what's in store for the business travel industry?

• Have things changed forever in the light of a new world order in air travel?
• The facts of life about managing capacity and fuel prices
• Exploring the likely cost implications relating to capacity limitations
• Tailoring routes to build value for the business traveller
• Changes in cabin class structures
• BA's vision for the future of air transport in the business travel market

Richard Tams, General Manager UK & Global Corporate Sales, British Airways

10.10 Embracing new technology for a more efficient air travel process

• Identifying the role of technology for tomorrow's travel management company
• Assessing the role of technology in optimising the before, during and after travel process
• Making the most of online solutions
• Future technology insight set to impact the business travel world

Norman Gage, Director, Advantage Business Travel

10.40 Morning refreshments and networking

11.10 Can we add value and be competitive in the current economic climate?

• Understanding what the market is looking for during the credit crunch
• Assessing whether yesterday's travel policy is fit for the future
• Managing the impact of aviation cost uncertainty to surpass client expectations
• Evaluating the role of a TMC - are there changes ahead?
• Is it time to change the TMC remuneration model?

Nigel Turner, Director of Public Sector and Industry Affairs, Carlson Wagonlit Travel

11.40 The travel buyer's perspective: Exploring the shape and scale of tomorrow's corporate travel programme

• Planning the annual travel budget
• Key factors that influence the travel plan
• Challenges in keeping control of the travel budget
• Identifying the key service requirements
• Assessing the pro's and con's of new technologies to reduce travel spend
• Forward planning and the allocation of business trip expenditure by mode of travel
• Corporate travel cost control procedures

Speaker TBC

12.20 Closing remarks from the chair

12.30 Start of the TTG Business Awards

© CMP Information 2008. This programme may change due to unforeseen

circumstances. CMP Information reserves the right to alter the venue and/or speakers.